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Answers, before you ask.
Orders placed before 2pm ET ship the same business day. You'll receive a confirmation email with a tracking number as soon as it leaves our Montréal studio.
If your order hasn't shipped, reach out within 2 hours of placing it and we'll do our best. Once it's in transit, contact the carrier directly.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us using the button in the bottom right corner. We'll be happy to assist you!